Terms & conditions

The safe operation of the inflatable/equipment becomes your responsibility once set up, the proprietors

will not be held responsible or liable for any accidents or injuries however caused.

Please ensure that the following safety instructions are followed.

A responsible adult should be on hand at all times to supervise children and keep the front of the castle clear.
Most bouncy castles are designed for children only (14 and under). Adults are not to use them unless it is an adult castle, as size is more relevant than age it is consider anyone over the age of 15 to be an adult.
There should be separate bouncing sessions for different age groups. Adults must not use the castle at same time as children.
Shoes and any hard, sharp or dangerous objects, spectacles, or anything in the mouth that constitutes a choking hazard should be
removed before bouncing.
For your child’s safety nobody must be allowed to climb or hang on the walls of the castle or bounce on the front step.
Do not overload the castle, limit the number of users to approx 5 -7 children on 11 x 15ft castles, this allows each child enough
room to play safely on.
If in the unlikely event of the castle failing for any reason, evacuate immediately to prevent injury, switch off castle at the mains, then check the blower tube has not come off or become untied, if so, slip the tube back on & tie it back up, also check nothing is covering the blower intake then switch back on at the mains, (If this does not work call us).
Beware in wet conditions the castle, mats and all accessories will become very slippery.
Never switch the blower on and off while the castle is in use as it will lose air pressure and could cause an injury.
Occasionally check that the castle is still securely pegged down.
No food, drink or cigarettes are to be taken onto the castle. No face paint and no party poppers are to be used as this can permanently stains our castles. (Charges will apply if panels need replacing due to staining unless confirming at time of booking).
If the inflatable is dirty or damaged when collected or has been stolen the hirer will be liable for the full repair, replacement or cleaning cost. This also applies to ancillary items such as blowers, extension leads etc.
This clause does not apply when we deem the damage is due to reasonable wear and tear whilst the equipment is being used properly and in accordance with the conditions of hire here stated.
The castle should not be left unattended at any time, and it must only be collected by a member of our uniformed staff, please contact
us immediately on the above number if someone else tries to collected it.
In the event that no-one is available or willing to grant us access to collect our equipment at the end of the agreed hire period we have your permission to enter your venue and recollect it in your absence. Likewise we may do so at any point during the hire at our discretion if it should come to our attention that you are in breach of the “Conditions of hire” as stated on this page.
Under no circumstances must the inflatable be moved by yourselves once set up by a member of our staff
If transporting though properties we cannot be held responsible for any damage or losses to the property.
If you have hired the inflatable slide/castle under no circumstances must you put water on it, as it could result in us having
to cancel an indoor/existing booking/s and you will be charged for the cost of all the lost booking/s.
In the event of any unexpected change to the weather e.g. strong winds during your hire please get all children off and let the
inflatable down by switching off the power, and refrain from using the inflatable again until the strong winds/gusts subside below 24mph. in the event of heavy rain please leave inflated but please don't use the inflatable .
No one under the influence of alcohol or drugs are not allowed to use the equipment.
If your chosen inflatable is booked out the following day for an indoor venue, we may have to give you a substitute castle if it has given it out for a chance of rain on the date of your hire.
By booking you are agreeing to our terms and conditions/disclaimer as we are not able to provide a paper copy.
please note we do not set up inflatables in communal gardens/ areas or on any hard surfaces or artificial grass outside where pegs cannot be used to set the inflatables up safely. Any booking fees paid will be none refundable if on arrival we can not set up in/or on surfaces stated in this section.
If bookings need to be cancelled due to the weather or the coronavirus changes by us / you a full refund minus any charges we have incurred taking/ refunding payments to to you. refunds for Any other cancellation not giving us 7 days cancellation notice will be at our discretion and a credit note maybe issued

disclaimer

The person/organisation hiring the equipment will be responsible/liable for any damage or injury however caused/ occurring from/or as a result of misuse or reckless use or poor supervision. These guidelines are for the safety of all people using this equipment,

It is your responsibility to comply with government /local council requirements on your hire date regarding coronavirus.

I DECLARE that I have read and understood these terms and conditions of hire, and that the inflatable has been erected safely and I sign the contract fully aware of the implications and responsibilities placed upon me by doing so.